FIXED ROUTE MANAGEMENT  

Product Overview

Fixed Route Management & More
RouteMatch CA™ Software is an intuitive and highly configurable Computer-Aided Dispatch and Automated Vehicle Location solution designed to dramatically improve fixed-route operations and performance monitoring as well as increase customer service and ridership satisfaction. RouteMatch CA is developed to ensure full integration with peripherals, including Passenger Counters and Voice Annunciators, a rapid implementation process.

RouteMatch CA integrates advanced dispatching systems with Geographic Information Systems (GIS) and schedule adherence tools to easily identify potential system delays and performance problems. Data is collected on the vehicle using Global Positioning Systems and transmitted to the Dispatch Center in real-time. RouteMatch CA also integrates into other ITS technologies to improve data collection, customer service and traveler information accessibility.



INTUITIVE • STATE OF THE ART • SCALABLE
RouteMatch is the leading provider of transit ITS software and solutions. Founded in 1999, the company is headquartered in Atlanta, GA, and its software is currently in use at more than 275 sites in 45 states across the U.S. and has experienced one of the fastest growth rates within the industry in the past four years. Targeting private and public sector passenger transportation providers, the company’s products address routing, scheduling, dispatching, billing, reporting, fixed route CAD/ AVL, paratransit and fixed route integration, business intelligence, transportation coordination and more. Additional information about RouteMatch’s ITS technologies is available at www.routematch.com

Please contact us
to see a live demonstration of our product.

sales@routematch.com
1-888-840-8791

Detailed Data

Information for the Agency
ALERTS   INCIDENT TRACKING   AUDIT TRAILS   VEHICLE LOCATION
RMCA generates automated alerts, which can be easily defined and customized in the Dispatch System, to notify dispatchers of potential issues or incidents on the route or bus.   Incident analysis, escalation, and resolution reports are provided to dispatchers and managers through system and user generated reports to improve system performance.   All data fields, which can be tracked for modifications and history, are managed in RMCA for improved accountability and issue resolution.   Providing real-time location, speed, and headings of your vehicles and graphically displaying locations on the map system, RMCA integrates data to predict estimated times of arrivals at stops, time points, and transfer centers.
AD–HOC REPORTS   FARE COLLECTION   COMPLIANCE REPORTS   PASSENGER COUNTS
An easy five-step wizard allows users to develop new reports and edit existing reports utilizing our open database and reporting system providing easy data access and analysis tools.   Drivers can manually enter fare information on the Mobile Data Computer or integrate Swipe and Smart Cards for fare collection.   Incorporating the National Transit Database (NTD) reporting system into our standard report module, all information (including federal and state data) required by NTD is managed in the standard report module.   Providing a GIS mapping and analysis tool to visually display and filter passenger count data for improved route analysis and planning. This fully integrated solution can generate load and unload reports at the system, route, trip, and stop level to clearly understand transit demand.
Information for your Riders

ALERTS

• Schedules
• Real–Time
• Fares
• Notices


EVERY TRIGGER NEEDED

• On–Demand
• Subscription
• Location–Based
• Time–Based


ALL MEANS OF COMMUNICATION

• Web
• Voice
• Text/SMS
• Email
• Fax


EVERY DEVICE & LOCATION

• Inside the Bus
• Outside the Bus
• In Bus Depots
• On Your Website
• On Google Transit
• On Cell Phones


 		  

Feature Rich

Schedule & Route Management
 
 
  • Easily create route, runs, trips, and patterns to manage your fixed or flexed deviated route systems.
     
  • Create blocks of trips and easily assign drivers.
     
  • Users can manage bus stops and time points as well as intuitively manage within the RouteMatch Mapping and Geocode components.
     
  • Exports easily to Google Transit or other web-based trip planning system.
 
 
Incident Management and Tracking
 
  • Track complaints, accidents, commendations, and other actions that need to be recorded and reported on.
     
  • Identify trends and patterns to assist in decision making and route planning.
     
  • Integrates seamlessly into the RouteMatch paratransit management system. For a completely integrated Incident Management System.
  
 
 
Computer Automated Dispatching
 
 
  • Allow dispatchers to manage day of service and system performance at the system, route, trip, and stop level.
     
  • Provides proactive alerts and visual displays of route performance including late, early, and on-time routes.
     
  • Configure custom dispatch alerts and data views according to your exact needs.
     
  • Automate messaging between your dispatchers and vehicles.
 
 
Data Management and Reporting
 
  • Data management, federal and state reporting, and management exception reports have never been easier.
     
  • Standard reports for National Transit Database (NTD), on-time performance, route and vehicle productivity, and system analysis are readily available.
     
  • Create and edit their own reports using our industry standard Ad Hoc Report Wizard.
  
 
 
Real Time Automated Vehicle Tracking and Schedule Adherence
 
 
  • Track the location of vehicles in seconds.
     
  • Integrated GPS allows calculation of extremely accurate estimated times of arrivals (ETA) to update your dispatchers and your customers.
     
  • Serves as foundation for “where’s my route” and real time passenger information systems.
 
 
Real Time Passenger Information
 
  • Real time route and system information can be provided anywhere via multiple methods, including at transfer centers and bus stops.
     
  • Improve system reliability and customer satisfaction.
     
  • Access information through multiple media outlets such as electronic signs, kiosks, the web, and even subscription services through hand held devices.
  

Technical Support

Integrated with the Following Peripherals


» Mobile Data Systems
» Automated Voice Annunciators
» Automated Vehicle Location
» Reporting
» Automated Passenger Counters
» Text Messaging Servers
» “Next Bus” Destination Signs
» WiFi Onboard the Vehicle
» Electronic Farebox Integration
We do not believe in imposing one brand of hardware on our clients over another. To the contrary, by making RouteMatch CA device agnostic, we enable an agency to even use products from multiple vendors at the same time and on the same system. This means that you come out on top at the end.

Whether you need Automated Passenger Counters (APC) or Automated Voice Annunciators (AVA), In-vehicle Computers (MDC) or Fare Box technologies, all of these can be integrated into RouteMatch CA seamlessly. Where the real value begins is through the way RouteMatch CA leverages the data, analyzes it and gives you access to it.
And we procure all third party devices, make sure the integration is working across the system, and then deliver a complete infrastructure to you that works.  One huge advantage you would get by choosing RouteMatch CA is that we guarantee all aspects of the solution, we deliver and train on all components, and we stand behind what we deliver. If you need help or if anything goes wrong, you only need to call one number.

Being good at Customer Support is part of our company DNA. We place value on it, work hard at it, and have the systems and the staffing to make sure our response is prompt and helpful.


When it comes to support, don’t compromise.  Your operations may depend on it.

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A Practical Approach to ITS

 
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