Demand Response and Paratransit
Scheduling and Dispatching Software- and So Much More
RouteMatch Demand Response is for organizations providing demand response, paratransit, or non-emergency medical transportation. Designed specifically to meet the unique needs of passenger transportation, our solution delivers assistance and automation at every step of the process so organizations can achieve operational efficiencies and better serve their community of riders.
Take Control of Your Operations

It can be downright overwhelming to keep track of all the factors that go into passenger transportation. With RouteMatch Demand Response, you can:
- Easily store detailed information about customers and their service eligibility, drivers, vehicles, and all associated addresses.
- Integrate seamlessly into Fixed Route, mobile data devices and other intelligent transportation technologies.
- Perform manual scheduling overrides.
- Generate reports including no shows, trip summary reports, unscheduled trip reports, and many others.
- Take trip requests and perform on-line scheduling, negotiate, or save for further optimization.
- Plan and build “what if” scenarios.
- Use multiple mapping tools with professional map cartography.
- Monitor the operating environment and make informed dispatching decisions.
- Add new service parameters and funding sources without adding new technology.
- Automatically calculate receivables using our advanced RouteMatch Billing Engine (RBE).
- Pull manifests, invoices, and service reports with intuitive standard and ad-hoc reporting wizards.
- Dispatchers can create data views for customized screens to meet the needs of each dispatcher.
- And much more…
