Webinar: Using Cell Phones, the Web & Technologies for Improving Ridership Engagement
Date: February 2, 2012 at 2:00-3:00 p.m. ET
Ridership satisfaction often tops the list of priorities for transit executive directors, marketers and board members. Quickly conveying relevant transit information such as scheduled and real-time arrivals, timetables, or customer pick-ups through phone calls can draw in new customers and boost customer retention.
This webinar will focus on RouteMatch’s innovative traveler information platform – RouteShout. We will walk through traveler information technologies- for both paratransit and fixed route services- that will help you automate information and distribute it through cell phones via SMS, smartphones, the Web, kiosks, or other electronic signage depending on your ridership demographics. By using advanced traveler information technologies to streamline customer communications, transit agencies can reduce the number of in-bound customer complaint calls and save resources.
Join us for this webinar today. Space is limited.
Registration Web Link: https://www1.gotomeeting.com/register/300801849
