RouteMatch passionately serves more than 150 CTAA transit agency members. Our roots are embedded in rural transit. We understand that rural transit agencies seek technology partners who are reliable, competent and care.
With RouteMatch, we grow with you and appreciate the many hats that rural agency staff must wear to get the job done. With our technology, rural transit agencies can start small and scale over time as staff becomes more comfortable, grants become approved, or when agencies need to coordinate with other neighboring transit agencies or brokerages.
Why rural transit agencies tell us they like us:
- Powerful, yet easy to use technology that scales
- Easy management of multiple services, contracts and funding sources
- Deep heritage in serving local communities
- Built- in rural NTD reporting
- Outstanding inter-agency coordination and mobility management expertise with both small and large service areas
- Experience with volunteer driver programs, bus pass and Medicaid programs, and commitment to cross-training
- Deviated fixed route/flexed route options for growing areas
- Provides IT support and guidance
- Knowledgeable and responsive support team focused on customer care
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RouteMatch understands that small urban transit agencies serve diverse demographics, and are often challenged with how to improve ridership services. Ridership and route demands can frequently change based on seasonal demands.
Small urban transit agencies often come to RouteMatch when they seek to integrate paratransit and fixed route solutions without sacrificing open technology. They like to utilize the creativity and know-how of their in-house or municipal IT staff, or work with us to find alternative ways of using existing technology. With RouteMatch, small urban agencies have a partner that can provide large urban transit class technology at a more affordable cost.
A few reasons small urban agencies like us:
- Integrated and innovative technologies that are modular in nature
- Opportunities for fixed route deviation/flexed route for optimal vehicle utilization
- Innovative and open technology that’s scalable and IT-friendly
- Outstanding inter-agency coordination and mobility management experience
- Innovative and affordable AVL options
- Real-time traveler information services
- Knowledgeable and responsive team focused on customer care
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Large urban systems are chiefly concerned about how to tightly manage operational costs associated with labor, maintenance and administration and how to increase ridership. In addition, IT staff are challenged with accessing data and seek an open technology platform that gives them the opportunity to create complementary transit applications upon.
Why large urban transit agencies tell us they like us:
- Robust scheduling engine that’s customizable, with more than 50 algorithms to fit the needs of large urban transit systems
- Innovative and open technology that enables IT staff to build or integrate additional value-added applications
- Trip by trip eligibility that can handle thousands of rides a day
- ADA compliance through integration with certification module
- Cost savings on ADA services
- Integrated incident management and customer complaint modules
- Continuous upgrades and ongoing support
- Real-time traveler information services
- Knowledgeable and responsive team focused on customer care
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Advanced Medical and Non-Emergency Transportation Management System
RouteMatch MTS™ is an Advanced Medical and Non-Emergency Transportation Management System (MTMS) that fully automates the business processes for agencies providing brokerage services for state and county Medicaid contracts, healthcare systems that manage medical transportation, those that outsource transportation to meet the demand of the community, and those that manage contract requirements such as on-time-performance or extended hours of operation. RouteMatch MTS leverages the full suite of features available in RouteMatch TS™, a fully automated Advanced Transit Management System (ATMS).
View our Medical Motors case study.
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University transportation providers often require routing and scheduling technology and traveler information services that are flexible for administrators and “friendly” to younger demographics.
RouteMatch brings swift, accessible communication between university transit systems or transit systems that predominantly serve university-based ridership.
Our RouteShout traveler information services let students and faculty use their cell phones or smartphones to text when the next bus will arrive and gain up to the minute notifications of real-time arrival times. Universities or transit agencies can also use the system to alert students of schedule changes, weather conditions, or welcome them back to campus. This can be done through multiple media—such as automated phone (IVR) systems, web sites, electronic displays and cell phones.
Furthermore, RouteShout has an open API, enabling universities to take advantage of the brainpower of savvy IT staff (and students) who wish to develop traveler information applications.
When combined with RouteMatch’s fixed route and automated vehicle location systems, RouteShout offers universities a complete solution for campus and off campus transit needs.
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One Complete Fleet Solution. By Experts Who Understand Government Fleets.
RouteMatch brings advanced fleet management technologies and unprecedented government expertise to fleet managers. Unlike many fleet management providers, RouteMatch exclusively focuses on providing powerful transportation solutions- and offers a full suite of fleet utilization and optimization applications plus integrated peripheral hardware.
We also know that it takes more than technology for success. RouteMatch has over a decade of experience serving over five hundred city, county, state, and federal government clients across North America and Australia. We fully understand government processes, the importance of clear communications, the ongoing need for overall resource optimization, and the nuances of advanced reporting and labor restrictions.
By combining powerful technology and know-how, RouteMatch Fleet helps fleet managers achieve:
- Lower fuel and maintenance costs
- Improved safety
- Operational efficiency
- Dynamic decision making
Fresh Solutions to Take You Beyond Vehicle Tracking.
RouteMatch Fleet solutions offer much more than just vehicle tracking. We bring you an enterprise-class platform to fit into your current and future Information Technology vision. RouteMatch Fleet uniquely integrates route optimization, fleet management, engine diagnostics, predictive arrival and departure algorithms, and advanced vehicle tracking and monitoring.
Seeking real-time information from your vehicles in the field? Our vehicle logic units coupled with innovative ruggedized tablets empower fleet managers to collect meaningful data such as GPS locations, vehicle health information, and vehicle motion details. These ruggedized consumer tablets cost significantly less than the price of traditional vehicle tracking devices.
Furthermore, RouteMatch Fleet can be easily bundled with RouteMatch’s core modules and extended to support other peripheral and RouteMatch products to provide even more value. For example, by coupling RouteMatch Fleet with RouteMatch’s fixed route management solution, real-time information can be viewed by dispatchers. Automatic event alerts can be sent to warn drivers of incidents. And, all data can be housed for automatic vehicle location (AVL) playback, business intelligence, advanced reporting and third party integration.
Results?
- Real-time vehicle tracking
- Full driver to dispatch communications
- Vehicle navigation and route directions
- Route and schedule adherence and feedback to dispatch
- Integrated work order management
- Vehicle inspection reporting
More Intelligent Vehicles. More Control Over Your Fleet.
With RouteMatch Fleet, fleet managers can:
- Maintain and manage drivers, fleets, vehicles and assets
- Plan and optimize routes
- Modify driver behavior
- Dispatch, locate vehicles, and monitor fleet performance in real-time through automation, customizable data views, automated vehicle location (AVL) and geofencing
- Conduct vehicle telematics and prognostics for engine health checks and monitoring idling, speeding and emissions
- Manage incidents and accidents
- Gain access to data mining, including vehicle utilization, on- time performance, route history, event logs, vehicle health and speeding
- Improve customer service through real time predictive arrival – smartphone applications, SMS text alerts, email alerts, web portals, and interactive voice response (IVR)
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