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"We were able to increase our rides per hour by over 7% after only 3 months of using RouteMatch Software"
-Billings MET Special Transit (Billings, MT)
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"We needed something not only flexible, scalable and powerful, but a real turnkey transportation management system that would satisfy our paratransit and Flex service requirements."
-Doug Wood, RIde program director, Rhode Island Public Transit Authority (RIPTA)
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"We saved over $100,000 in one year using RouteMatch TS."
-S.C.M. Elderbus, Inc. (Charlton, MA)
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"RouteMatch is by far the best in customer service. They've been there for us when we most needed them, and that has meant a lot to us."
-Kim Adair, Assistant General Manager, Paducah Transit Authority
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"We achieved a 28.6% increase in ridership while our vehicle usage dropped from 25 to 18."
-Iredell County Transit (Statesville, NC)
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"Implementing RouteMatch Software was fast and easy and also easily integrated with our existing hardware. Our staff said it was user-friendly from day one."
-County of Cape May (Cape May Court Chouse, NJ)
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"With a central dispatching system and automated routing and scheduling software, we can better handle demand response requests from the elderly and disabled citizens throughout the county. Our dispatchers can accept each call and automatically input the request and find the best and most efficient time slot, vehicle and route to get them from Point A to Point B."
-Gary Ziegler, System Director, McDonough County Public Transportation
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"Training went very smoothly - only three months passed from the beginning of training to go live."
-Iredell County Transit System (Statesville, NC)
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"We saw a 75% reduction in our daily verification process, previously requiring 8 hours per day has now been reduced to less than 2 hours per day"
-S.C.M. Elderbus, Inc. (Charlton, MA)
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"Reporting went from five days to one hour."
-Paducah Area Transit System (Paducah, KY)
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"Daily verification went from 6 hours to less than 1 hour."
-County of Cape May (Cape May Court House, NJ)
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"We saw a 12% reduction in total driver hours per week."
-S.C.M. Elderbus, Inc. (Charlton, MA)
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"We saw a 30% increase in trips/day and also managed to save over $220,000 on payroll expenses"
-Provide A Ride (Cleveland, OH)
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"With RouteMatch’s scheduling engine we have been successful towards increasing ADA ridership volume on our van service while reducing ADA cab trips by nearly 25 percent. This translates into very significant long-term cost savings for RIPTA"
-Doug Wood, RIde Program Director, Rhode Island Public Transit Authority (RIPTA)
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"Scheduling trips was reduced by 16 hours each day and we reduced phone time reservations from 10 to 2 minutes per call"
-Brownsville Urban System (Brownsville, TX)
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"We were running about 325 trips per day. Now we are running approximately 375 trips a day and growing. We also used to spend hours pulling out information from driver manifests in order to create reports. We can now easily extract the data from the software within a matter of minutes"
-Annette Sullivan, Director, Union County Transportation
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"On-time performance increased from 94.7 percent to 96.8 percent and customer complaints dropped 5%."
-City of Pasadena (Pasadena, CA)
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"At the end of the day, the ability to trust your vendor is very important and with RouteMatch, we have that trust."
-Padrick Kennedy, Duplin County Transportation Services Assistant Director
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"Paper output has been reduced from 23,000 sheets per month to 2,000 sheets per month."
-Green River Intra-County Transit System (Owensboro, KY)
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"Time spent on reporting to federal and state authorities substantially reduced from 6 hours to 5 minutes."
-Ozaukee County Transit (Port Washington, WI)
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"Reports are produced instantly and our staff can rectify operational issues immediately. Our no-show rate, for example, has gone down from 20% to 2%."
-Tyler Transit System (Tyler, TX)
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"Our 2007-2008 transportation budget is $150,000 less than the previous year, although the service has remained the same"
-City of Santa Fe (Santa Fe, NM)
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"Integrating RouteMatch with AVL has allowed us to access real-time status of drivers to ensure on-time service and data collection is easier and more accurate."
-LeeTran (Fort Myers, FL)
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"RouteMatch Software has not only allowed us to gain efficiencies and reduce costs during challenging budget times, but has also allowed us to better serve our client base by providing vital transportation services to senior and disabled citizens within our service area."
-Tim O'Day, Executive Director, S.C.M. Elderbus, Inc.
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"? End-of-the-month billing now takes seconds rather than 3-4 days and scheduling now takes minutes as opposed to 3 hours."
-Green River Intra-County Transit System (Owensboro, KY)
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"With RouteMatch Software, our on-time performance increased from 62% to over 80% in just 4 months."
-City of Santa Fe (Santa Fe, NM)
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